FAQ

Answers to common questions about pickup, hazmat chemicals, built-to-order items, repairs and returns.

How does store pickup work?

Order online and choose local pickup. We send you a message when your order is ready, and you can pick it up at our Wildwood lockers any time.

Where is the Wildwood pickup location?

Just Wash Stuff, 5626 C Thomas Rd Unit 709, Wildwood, FL 34785. View on Google Maps.

What are the locker pickup hours?

Locker pickup in Wildwood is available 24 hours a day, 7 days a week.

How do I open the pickup locker?

The lockers use digital keypads, similar to the pickup lockers at Home Depot and Lowe's. When your order is ready, we send you a message so you can pick it up.

Do I need ID to pick up my order?

No. No ID is required for pickup.

Can I pick up my order in Sarasota?

Yes. You can pick up at MPWSR in Sarasota, at 1860 Whitfield Ave. Unit 101, Sarasota, FL 34243 (Google Maps). Pickup there is during their business hours only: Monday to Friday, 7:30 am to 4:30 pm, closed Saturday and Sunday. MPWSR phone: 941-216-3710.

Which chemicals are local pickup only?

These hazmat chemicals cannot be shipped and are local pickup only: Pro Cleanse BC, Oxalic Acid, Caustic Soda, Gold Assassin, Pink Stuff and Power Brite.

How long do built-to-order items take?

MPWSR gear-drive pressure washers, High-Low special-order machines and Rampage hoses are built to order. Contact us for the current lead time.

Do you do repairs?

Yes. Repair labor is available as a product in our store: Labor 30 Minutes. Contact us to discuss your repair.

How much is shipping?

Shipping is calculated at checkout. See our Shipping Policy for details.

What is your return policy?

Please see our Refund Policy.

How do I contact Just Wash Stuff?

Call 352-571-4654 or email sales@justwashstuff.com.