FAQ
Answers to common questions about pickup, hazmat chemicals, built-to-order items, repairs and returns.
How does store pickup work?
Order online and choose local pickup. We send you a message when your order is ready, and you can pick it up at our Wildwood lockers any time.
Where is the Wildwood pickup location?
Just Wash Stuff, 5626 C Thomas Rd, Ste 709, Wildwood, FL 34785. View on Google Maps.
What are the locker pickup hours?
Locker pickup in Wildwood is available 24 hours a day, 7 days a week.
How do I open the pickup locker?
The lockers use digital keypads, similar to the pickup lockers at Home Depot and Lowe's. When your order is ready, we send you a message so you can pick it up.
Do I need ID to pick up my order?
No. No ID is required for pickup.
Can I pick up my order in Sarasota?
Yes. Sarasota pickup is at our pickup partner, MPWSR, 1860 Whitfield Ave, Unit 101, Sarasota, FL 34243 (Google Maps). This is a partner location, not a Just Wash Stuff store. Sarasota pickup is available Monday to Friday, 7:30 am to 4:30 pm, closed Saturday and Sunday. Questions? Call Just Wash Stuff at 352-571-4654.
Which chemicals are local pickup only?
These hazmat chemicals cannot be shipped and are local pickup only: Pro Cleanse BC, Oxalic Acid, Caustic Soda, Gold Assassin, Pink Stuff, Power Brite and Step One aluminum brightener.
How long do built-to-order items take?
MPWSR gear-drive pressure washers and High-Low special-order machines are built to order. Contact us for the current lead time.
Do you do repairs?
Yes. Call 352-571-4654 or email sales@justwashstuff.com to discuss your repair. Repair labor is billed in 30-minute increments, and parts are billed separately.
How much is shipping?
Free standard shipping on orders $125+ to the lower 48. Chemicals ship at the carrier rate, calculated at checkout. See our Shipping Policy for details.
Where do orders ship from?
We ship from our shop in Wildwood, FL. Some items, such as MPWSR-built MGD and MDD machines, may ship directly from our partner MPWSR in Sarasota, FL. Shipping times are in our Shipping Policy.
What is your return policy?
Please see our Refund Policy.
How do I contact Just Wash Stuff?
Call 352-571-4654 or email sales@justwashstuff.com.